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Help and FAQ
  1. I'm one of your readers, so how does this all work?
  2. Why is there a 'buy now' option if these resources are FREE to your readers?
  3. What is an Ebook?
  4. Do I need any special software to read an Ebook?
  5. Will I get an instant download of my purchase?
  6. Which methods of payment do you accept?
  7. I cannot download my purchase! What shall I do?

  1. I'm one of your readers, so how does this all work?
    It's all very simple. Once you've identified an item you would like to download, you just click on the "details" link you see associated with that item. This will open a new window, and you'll then see another link titled "Readers Only Download Area". When you click on that link, you will then be directed on exactly what to do next.

  2. Why is there a 'buy now' option if these resources are FREE to your readers?
    It is very possible that some of our visitors will not have physical access to any of our magazines. While these resources are FREE to our readers, we do expect none readers to pay for these products. Also, if someone exceeds their daily download limit set for different Download Areas, they can use the 'buy now' option to secure the product - although they will have to pay for this.

  3. What is an Ebook?
    The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.

  4. Do I need any special software to read an Ebook?
    Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC.
    You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in.

  5. Will I get an instant download of my purchase?
    Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away. Remember that these resources are FREE to readers. The 'buy now' option will only ever be used by none readers or readers who have exceeded their daily download limit but can't wait for the limits to be reset. Using the 'buy now' option will mean paying for the item.

  6. Which methods of payment do you accept?
    PayPal is the only payment option which we will accept.

  7. I cannot download my purchase! What shall I do?
    Simply contact us and we will help you.

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